24
Nov
Kolkata’s small and medium businesses (SMBs) are entering what researchers call their most confident decade, with a new LinkedIn study showing that 93% are already investing in or planning to adopt AI. The digital pivot is backed by strong optimism, as 87% of SMB decision-makers expect business growth in the coming year, signalling a shift toward smarter systems, skilled talent, and trusted digital tools. According to the report, SMBs now view AI as essential infrastructure, not an experiment. Operational efficiency (56%), competitiveness through AI and automation (55%), and market expansion (50%) have emerged as the top priorities. “Kolkata’s SMBs are moving from…
