02
Dec
The government has banned the use of "dark patterns" — intentionally designed deception — by e-commerce and all other online platforms when selling products and services that manipulate customers and force them to sign up or buy products they don't mean or tempt them to buy more expensive products. The government has informed the adoption of this as an "unfair trade practice". Under the Consumer Protection Act, offenders can face fines and disciplinary action from the Central Consumer Protection Authority (CCPA) and can also be prosecuted before the Consumer Commission. In a Gazette Notice issued by the CCPA titled "Guidelines…