BJP member and former Rajya Sabha MP Swapan Dasgupta complained that one cannot buy soft drinks on IndiGo flights without being forced to buy snacks.
IndiGo on Tuesday said it has stopped serving drinks in cans on flights and passengers have the option of getting a complimentary glass of juice or coke when buying any snack after a former member of parliament complained that no one could buy soft drinks during the flight.
BJP member and former Rajya Sabha MP Swapan Dasgupta complained that no one can buy soft drinks on an IndiGo flight and said the airline must stop burdening passengers with all kinds of extras.
In this context, an IndiGo spokesperson said on Tuesday that the airline has revamped its services to provide an efficient, sustainable, and affordable snack experience.
“This initiative is in line with our commitment to Go Green, as it has saved thousands of cans from being thrown away,” the spokesperson said in a statement.
The spokesperson said it has stopped serving the drink in cans.
However, the airline did not specify when it stopped serving cans on flights.
“I discovered in mid-air on an Indigo flight that you can’t buy a soft drink. The airline has made it obligatory to also buy a snack, regardless of whether you want it or not. This is coercion and I urge minister @JM_Scindia to restore the principles le of choice to fliers. Squeezing fliers through all sorts of extras must stop,” he said in a post on social media platform X on Monday evening.
He also tagged Civil Aviation Minister Jyotiraditya Scindia. No response was received from the minister in this regard.
According to the airline, its customers can enjoy a complimentary drink along with any snacks purchased onboard.
“Earlier, our menu consisted of cashews (₹200) and a coke (₹100), with a total charge of ₹300. Our updated menu now offers any juice or coke for ₹200 (drinks are complimentary). Our bi- The on-board service is completely optional, so customers can use their choice,” the statement said.
IndiGo is the largest airline in the country with a domestic market share of over 63 percent
