Star Health and Allied Insurance, India’s leading standalone health insurer, paid over Rs.14 crore in claims settlement in Guwahati in the last 15 months, i.e. from April ‘22- June ‘23. The company paid over Rs.13 crore in claim settlements to network hospitals and around Rs.1 crore in claim settlement to non-network hospitals in the region.
Star Health paid over Rs.12 crore in cashless claim settlements between April 2022 and June 2023 in Guwahati, and over Rs.2 crore in reimbursement claim settlements. The company settled all cashless claims within 2 hours, with most initial authorizations for cashless treatment within 2 hours.
Reimbursement claims were settled within 7 days of claim submission, ensuring customer satisfaction and avoiding hassles. Sharing his insights, Mr. Sanath Kumar K, Chief Claims Officer, Star Health and Allied Insurance Co. Ltd. said, “We continue to strengthen our hospital network in the city to make it easier for customers to gain access to cashless treatments at a hospital close to their residence.”
