Tata Motors has launched its nationwide “Customer Care Mahotsav 2024,” a pan-India engagement program aimed at enhancing the after-sales experience for commercial vehicle customers. The event, which runs from 23rd October to 24th December 2024, is being hosted at over 2,500 authorized service outlets across the country, offering a range of benefits to fleet owners and drivers.
The Customer Care Mahotsav provides customers with comprehensive vehicle check-ups conducted by trained technicians, alongside access to Tata Motors’ value-added services. Drivers will also receive specialized training in safe and fuel-efficient driving, as part of the Sampoorna Seva 2.0 initiative, which is designed to support all aspects of the vehicle lifecycle—from purchase to post-purchase services.
Girish Wagh, Executive Director of Tata Motors, emphasized the company’s commitment to delivering best-in-class service, saying, “The Mahotsav is an opportunity to strengthen relationships with our customers and offer tailored solutions that benefit their businesses.” Aizawl is seeing increased enthusiasm for Tata Motors’ services, as customers recognize the value of comprehensive vehicle maintenance. The local service centers are bustling with fleet owners taking advantage of the extensive offerings, from vehicle check-ups to driver training, ensuring optimal vehicle performance and operational efficiency for businesses in the region.
