Tata Motors has inaugurated a state-of-the-art spare parts warehouse in Guwahati. Spanning an expansive 1 lakh square feet, this groundbreaking facility stands as the first of its kind in the region, promising seamless availability of Tata Genuine spare parts across the North East. This fully digitalized warehouse represents a milestone in Tata Motors’ commitment to optimizing the vehicle ownership experience. Stocking spare parts for its entire commercial vehicle portfolio, the facility ensures faster turnaround times and easier accessibility of crucial components at Tata Authorized Service Stations in the region.
Equipped with world-class infrastructure and cutting-edge safety measures, the warehouse incorporates advanced storage systems, including gravity spiral and vertical reciprocating conveyors, catering to diverse storage needs. Additionally, a dedicated area for medium and heavy vehicle body parts has been integrated to streamline operations further.
Partnering with Delhivery, India’s leading logistics services provider, Tata Motors leverages technology-enabled warehousing and transportation solutions, enhancing the efficiency of its supply chain. Mr. Vikram Agarwal, Head of Spares and Non-Vehicular Business at Tata Motors Commercial Vehicles, emphasized the customer-centric approach behind the initiative, highlighting its role in bolstering service quality and vehicle uptime.With a comprehensive range of cargo vehicles and mass mobility solutions, Tata Motors remains steadfast in its commitment to quality and service excellence. Backed by a vast network of over 2500 touchpoints manned by trained specialists, the company ensures unparalleled support for its customers, reinforcing its position as an industry leader.
