Toyota Kirloskar Motor (TKM) has initiated a pilot project for road transport of Toyota vehicles until the capital city of Imphal. This is aimed for safer delivery of vehicles to customers in Manipur. Till recently, TKM was delivering new vehicles in six-car carrier trucks only up to Khatkati in Assam due to the road infrastructure and other related challenges. TKM’s dealer partner, Punya Toyota, had to send its personnel to drive down individual cars from Khatkati to its outlet in Imphal.
TKM has initiated a pilot project for road transport of new vehicles in four-car carrier trucks right up to the dealer’s doorstep. TKM recently carried out trials for road transport until Imphal with a lead-time of three days. In the last two years, Toyota opened two new 3S (sales, service and spare parts) outlets – one in Naharlagun in Arunachal Pradesh and the other in Imphal in Manipur besides a first-of-its-kind Pro-Service centre in Jorhat in Assam. Further, in 2020, TKM also added 3 new service touch points in the North East region. Now, TKM has 15 customer touch points in this region.