Toyota Kirloskar Motor launches industry-first “Awesome New Car Delivery Solution”, redefines customer experience

Toyota Kirloskar Motor Pvt. Ltd. (TKM) has unveiled its groundbreaking “Awesome New Car Delivery Solution,” revolutionizing the car buying experience. As part of its unwavering commitment to customer satisfaction, TKM’s initiative aims to enhance the delivery process through innovative logistics. The “Awesome New Car Delivery Solution” eliminates the need for dealers to drive new cars to delivery locations. Instead, vehicles will be transported on flat-bed trucks, ensuring a seamless journey from the stockyard to the dealership. This pioneering approach sets a new industry standard, providing customers nationwide with consistent, secure, and hassle-free delivery experiences.

With Phase I launching in 26 states across 130 dealerships, customers can now enjoy trustworthy and delightful car purchases at Toyota dealerships. Highlights include secured transport to delivery points at no extra cost, standardized experiences, and the use of flatbed carriers for safe transportation, complemented by transit insurance.

Sabari Manohar, Vice President of Sales-Service-Used Car Business at TKM, emphasized the company’s dedication to customer-centricity. He stated that the initiative reflects TKM’s commitment to excellence and aims to minimize transit-related issues while offering a uniform purchasing experience across all locations. This program, facilitated by expert logistics companies, utilizes single car carriers to ensure the safety and reliability of vehicle transportation. Transit insurance further enhances vehicle protection during transit, demonstrating TKM’s dedication to delivering vehicles in line with customer expectations.

By Business Bureau