Ujjivan Small Finance Bank (Ujjivan SFB) has announced the opening of its Retail Asset Centre (RAC) at Math Chowmani, Agartala, marking a significant step in expanding its presence across North East India. The new centre will provide a comprehensive range of credit solutions including affordable housing loans, micro mortgages, personal loans, and vehicle loans to individuals and micro and small enterprises (MSEs) across Tripura. The RAC is designed to streamline the application, processing, and management of retail credit products, enabling faster turnaround times and efficient service delivery for customers in the region. Commenting on the launch, Mr. Umesh Arora, Head – Emerging Business, Ujjivan Small Finance Bank, said, “The opening of our Retail Asset Centre in Agartala reflects our commitment to serving the financial needs of customers in North East India.”
Ujjivan SFB’s customer base of 98.8 lakh includes 3.5 lakh asset-only customers, 50.2 lakh liability-only customers, and 45.1 lakh customers with both asset and liability relationships, reflecting its balanced and inclusive growth strategy. To address diverse credit needs, Ujjivan SFB offers Business Loans ranging from ₹10 lakh to ₹10 crore, Affordable Housing Loans between ₹5 lakh and ₹75 lakh, Micro-Mortgage Loans from ₹3 lakh to ₹15 lakh, Gold Loans from ₹25,001 to ₹25 lakh, and Vehicle Loans from ₹26,000 to ₹5 lakh. On the deposit side, the bank offers competitive interest rates with savings accounts earning up to 7.25% per annum and fixed deposits offering up to 7.95% per annum for senior citizens. Other digital offerings include video banking, UPI-based payments, IMPS, NEFT, and RTGS facilities, ensuring seamless and secure transactions for customers across segments. In line with the FY26 plan, during the quarter bank also opened 14 new branches and has applied to the RBI for a Universal Banking License and awaits a decision.
