Ujjivan Small Finance Bank has announced the launch of Ujjivan EZY, its upgraded mobile and internet banking platform, marking a key milestone in the Bank’s digital-first strategy. Designed exclusively for retail customers, the unified platform offers a secure, intuitive and personalised banking experience across mobile and web channels. Available in nine languages, EZY brings together over 200 banking features, including more than 90 newly introduced capabilities. Built on a next-generation microservices architecture, the platform enhances speed, scalability and system resilience, enabling faster rollout of new services and improved responsiveness to customer needs.
The platform integrates core banking services such as account management, fund transfers, fixed and recurring deposits, bill payments, debit card controls, GST payments and investment options including Demat and NPS. New additions include loan services, smart statements, enhanced digital tools and personalised interfaces based on customers’ product relationships, delivering an end-to-end digital banking experience.
Security has been strengthened through the integration of AppProtectt, an advanced security SDK offering protection against fraud, device-level threats and emerging cyber risks. The platform also focuses on accessibility and inclusion, catering to customers across regions, age groups and varying levels of digital literacy. Commenting on the launch, Deepak Agarwal, Head – Strategy and Transformation, said the move reflects the Bank’s shift towards a unified digital ecosystem aligned with trust, simplicity, security and financial inclusion. In Agartala, the launch is expected to support growing demand for seamless digital banking among retail customers and small businesses, as digital payments and online financial services continue to gain traction in Tripura’s capital.
